What is TDR in IRCTC?

Learn about TDR (Ticket Deposit Receipt) in IRCTC, its purpose, and the step-by-step process for filing a TDR for a refund on your train tickets.

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TDR, or Ticket Deposit Receipt, is a process used by passengers of Indian Railways to claim a refund for train tickets under specific circumstances. If you were unable to travel due to reasons such as train cancellation, delay, or travel issues, filing a TDR allows you to request a refund for your ticket.

Circumstances for Filing a TDR

Passengers can file a TDR under various situations, including:

Train Cancellation: When the train is canceled by Indian Railways.
Train Running Late: When the train is running more than three hours late and the passenger does not undertake the journey.
Passenger Not Traveling: When the passenger does not travel due to personal reasons but has a valid reason for refund.
AC Failure: When the air-conditioning system fails in an AC coach.
Ticket Upgradation: When a passenger is shifted to a lower class without a refund for the difference in fare.
Party Partially Confirmed: When a group booking has partial confirmation and some members do not travel.
Seat Not Provided: When a passenger is not provided a seat/berth despite having a confirmed ticket.

How to File a TDR in IRCTC

Step 1: Visit the IRCTC Website or App

Log In:

Go to the IRCTC official website or open the IRCTC Rail Connect app.
Log in to your IRCTC account using your user ID and password.

Step 2: Navigate to the TDR Filing Section

Booked Ticket History:

Go to the “Booked Ticket History” section under “My Account.”
Locate the ticket for which you want to file a TDR.

Select Ticket:

Click on the ticket to view the details.
Click on the “File TDR” option available for that ticket.

Step 3: Fill in TDR Details

Reason for TDR:

Select the reason for filing the TDR from the dropdown menu.
Provide additional details if required.

Submit TDR:

Review the entered information and click on the “Submit” button to file the TDR.

Step 4: Acknowledge and Track TDR

Acknowledgment:

You will receive an acknowledgment message and a reference number for your TDR request.
An email and SMS will also be sent to your registered email address and mobile number.

Track TDR Status:

You can track the status of your TDR request in the “TDR History” section under “My Account.”

Important Points to Remember

Time Frame: TDR must be filed within the prescribed time frame, typically up to 72 hours after the scheduled departure of the train.
Refund Process: The refund process may take time, as IRCTC and Indian Railways verify the details provided in the TDR.
Documentation: Keep all necessary documentation and ticket details handy while filing the TDR.

Conclusion

Filing a TDR in IRCTC is a crucial process for passengers seeking a refund due to various issues encountered while traveling. By following the steps outlined above, you can efficiently file a TDR and track the status of your refund request. Understanding the TDR process ensures you can address any travel-related inconveniences and secure refunds when eligible.

What is TDR in IRCTC?