How to File TDR in IRCTC App

Learn how to file TDR in IRCTC app with our easy step-by-step guide. Claim refunds efficiently through the IRCTC mobile app.

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How to File TDR in IRCTC App: A Step-by-Step Guide

Filing a TDR (Ticket Deposit Receipt) via the IRCTC app is a straightforward process. This guide will walk you through the steps to file a TDR on your mobile using the IRCTC app.

Step 1: Download and Open the IRCTC App

Download: Ensure you have the IRCTC Rail Connect app installed on your smartphone. It is available on both the Google Play Store for Android and the Apple App Store for iOS.
Open the App: Launch the IRCTC Rail Connect app on your device.

Step 2: Log In to Your Account

Enter your IRCTC username and password to log in to your account.
If you don’t have an account, you will need to register first. (Refer to the previous section on how to create an IRCTC user ID.)

Step 3: Navigate to ‘Booked Ticket History’

On the app’s home screen, tap on the ‘My Bookings’ section.
Select ‘Booked Ticket History’ to view your past and upcoming train bookings.

Step 4: Select the Ticket for TDR Filing

Scroll through your booked tickets and find the one for which you need to file a TDR.
Tap on the ticket to open the detailed booking information.

Step 5: Choose ‘File TDR’

Within the ticket details, look for the option labeled ‘File TDR’ and tap on it.

Step 6: Select the Reason for Filing TDR

You will be presented with a list of reasons for filing a TDR. Common reasons include:
Train canceled by Indian Railways
Train running late by more than three hours and passenger did not travel
AC failure
Passenger not traveled due to other reasons (provide specific details)
Wrongly charged by TTE (Traveling Ticket Examiner)
Ticket not confirmed at the time of chart preparation
Select the most appropriate reason for your TDR filing.

Step 7: Provide Necessary Details

Fill in any additional details required for the TDR filing.
Double-check the information to ensure accuracy.

Step 8: Submit the TDR

Once all details are filled in, tap on the ‘Submit’ button.
Confirm the submission if prompted.

Step 9: Receive Confirmation

After submitting the TDR, you will receive a confirmation message on the app.
You will also receive a confirmation email and SMS with the TDR details and a reference number for tracking.

Refund Process and Timelines

Verification: The TDR claim will be verified by Indian Railways. This process may take some time depending on the reason for the TDR.
Refund: Once approved, the refund amount will be credited back to the account used for booking the ticket. This can take up to 60-90 days.

Important Points to Remember

Time Limit: File the TDR within the specified time frame based on the reason. For example, if the train is running late, file the TDR before the actual departure of the train.
Accurate Details: Ensure all details provided are accurate to avoid delays or rejection.
Follow-Up: Keep track of your TDR status through the IRCTC app or website under the ‘TDR History’ section.

Conclusion

Filing a TDR through the IRCTC app is a convenient way to claim a refund for your unused train ticket. By following these steps, you can ensure that your TDR is filed correctly and efficiently.